Idle Sands Privacy Policy
This Privacy Policy explains how Richard Bolland PTY LTD trading as Studio Bo ("we", "us", "our") handles information when you play Idle Sands (the "Game"). Studio Bo is an animation and game development studio based in Cape Town, South Africa. By playing the Game you agree to the practices described here.
Information we collect
We keep data collection to a minimum. Depending on the platform you play on, the Game may collect:
- Gameplay data. Your progress, settings and purchases are stored on your device so the Game can save and restore your session.
- Device and usage information. This includes device type, operating system version, language, crash reports and general usage statistics such as session length. It does not identify you personally.
- Identifiers. An advertising or app instance identifier assigned by your device or platform, used for analytics and, where applicable, advertising.
- Information you send us. If you email us, we receive your email address and whatever you choose to include in your message.
We do not ask for your name, precise location, contacts, photos or payment card details, and we do not knowingly collect sensitive personal information.
How we use information
- To run, maintain and improve the Game.
- To fix bugs and understand how players use the Game.
- To process in-app purchases and show advertising, where the Game offers them.
- To respond to support requests.
- To meet legal obligations.
Third-party services
The Game may use services from third parties, such as app stores (Google Play, Apple App Store), analytics and crash reporting providers, and advertising networks. These providers may collect information under their own privacy policies. We encourage you to review them. We do not sell your personal information.
Advertising and purchases
If the Game shows ads or sells in-app items, those are handled by the platform or provider involved. You can limit ad personalisation in your device settings (for example, by resetting or opting out of your advertising ID). Purchases are processed by the app store, and we never see your payment details.
Data retention
Gameplay data stays on your device until you delete the Game or clear its data. Information held by us or our providers is kept only as long as needed for the purposes above or as the law requires.
Data sharing
We share information only with service providers who help us operate the Game, when the law requires it, or to protect our rights and the safety of players. If Studio Bo is ever involved in a merger or sale, player information may be transferred as part of it.
Security
We take reasonable steps to protect the information we handle. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Children
The Game is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Your rights
Depending on where you live (including under South Africa's POPIA and the EU and UK GDPR), you may have the right to access, correct or delete personal information we hold about you, to object to or restrict its use, and to complain to your local data protection authority. To exercise these rights, email us at the address below. You can also delete the Game and its data from your device at any time.
Delete your data: You can ask us to remove your player data from the Game and from our servers at any time. Request data deletion here.
International transfers
Our providers may process information in countries other than your own. Where we can, we use providers that protect information to a standard consistent with applicable law.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed. Continued use of the Game after an update means you accept the new version.
Contact us
Studio Bo, Cape Town, South Africa
Email: hello@studiobo.io