Delete your Idle Sands data
You can ask us to remove your Idle Sands player data from the game and from our servers at any time. This page explains how.
Ask us to delete your data
Send us a deletion request by email. Use the button below, which fills in the subject line for you, or write to hello@studiobo.io from the address linked to your account.
To help us find your data, include your player ID or in-game name if the game shows one, and tell us which device and platform you play on.
What we delete
- Your gameplay progress and settings held on our servers.
- Any identifiers and usage data linked to you that we hold.
- Any emails you sent us about the game, unless we must keep them by law.
What happens next
We will confirm your request by email and complete the deletion within 30 days. Some information may remain for a short time in backups, and we may keep limited records where the law requires it, such as proof of a purchase. Data held by third parties, such as the app store, is managed under their own privacy policies.
Remove the data on your device
Data stored in the game on your device is removed when you uninstall Idle Sands or clear the app's storage in your device settings. This cannot be undone, and your progress will be lost.
More information
Read our Idle Sands Privacy Policy for details on how we handle player information.